About Us

Learn More About ImageLab MedSpa

See how our evidence-based approach and expert team are raising the standard in aesthetic medicine.

4.9 / 5.0

500+ reviews

Our Mission & Values

At ImageLab, we’re not here to sell quick fixes — we’re here to deliver real results, safely and professionally.

Our Mission

We help you feel confident in your skin with safe, tailored care—delivered by medical experts and grounded in results that look as natural as they feel.

Safety First

Every service we offer meets strict safety standards and is performed by licensed professionals—because peace of mind is part of a great result.

Science-Backed

We only offer treatments supported by medical research and real-world results—never trends, marketing buzzwords, or unproven shortcuts.

Results Driven

We’re here to make a difference you can see. Expect natural, refreshed results with minimal downtime and long-term impact.

Ready to experience the ImageLab difference?

4.9 / 5.0

500+ reviews

Join Thousands of our Satisfied Clients

Over thousands of people have transformed their lives with ImageLab.

Shannon Harrop

DYSPORT

I always have a great experience here. Joyce is a seasoned pro at dysport injections. She gives realistic units based on what I need, and doesn’t overdo my treatments. I also got pre-wedding injections here, and it was perfect for the natural look I was going for. Highly recommend!

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Sabrina Smith

BOTOX

I’ve gotten my first two Botox treatments here with Jasmine and it has been an absolute pleasure! Jasmine is so sweet and has done a fantastic job each time. The facilities are modern and clean. Highly recommend for any treatments you may need!

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Anna Anikina

LIP FILLER

I had an amazing lip filler experience at ImageLab Med Spa with Joyce. She is absolutely incredible — gentle, professional, and truly listens to what you want. I was lucky enough to book a last-minute appointment as a Christmas gift from my man, and I couldn’t be happier. Joyce did exactly the look I asked for, very natural and beautifully balanced. The whole process was smooth and comfortable. I’m in love with my lips and so grateful I found her. Highly recommend 💋✨

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Bella Mendes

CHEMICAL PEELS

I have been going here for a few months now and am so impressed by how my skin has cleared up, improved, and tightened. Karolina is so thoughtful and always is ready to adapt based on my skin’s needs- I have never had a more considerate and genuine esthetician before. They are not pushy with products and I appreciate all the advice and recommendations from them— I recommend image lab to everyone!

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G G

PRP FACIAL

Jasmine did amazing work regarding my PRP treatment. Mckale did my first treatment and was equally wonderful. Both have extensive training in the medical industry and know what works well for one's face. I was extremely pleased with the results both times. I look less tired, more refreshed, and put together. Paola the front desk professional made my check-in/out so smooth. Very clean, comfortable med spa and wonderful professionals who truly do help you get great, almost immediate results when it comes to looking your very best.

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Meet Our Team

Our team at ImageLab is composed of highly trained professionals with years of experience in the cosmetic dermatology field.

Medical Aesthetician

Karolina Kowalska

Having worked at both medspas and a plastic surgery clinic, she brings a unique skill set and perspective to the table. She received her aesthetics training at IM Beauty School.

MSN, FNP-BC

Jasmine Jackson

Jasmine is a Board-Certified Family Nurse Practitioner with advanced training in aesthetic medicine. Known for her precision and patient-centered care, she holds a Master of Science in Nursing from Saint Xavier University, where she graduated with a perfect 4.0 GPA. Jasmine brings a wealth of clinical expertise and a passion for enhancing natural beauty through safe, personalized treatments.

RN Injector

Joyce Serrano

Joyce is a highly skilled aesthetic nurse injector with a Bachelor of Science in Nursing from Chamberlain University. She is committed to delivering natural-looking results while prioritizing patient comfort and safety. With a gentle touch and an artistic eye, Joyce is dedicated to helping clients look and feel their best.

RN Injector

McKale Crowther

McKale is a registered nurse injector dedicated to delivering safe, natural-looking aesthetic results at ImageLab's Chicago location. Her clinical nursing background informs a precise, patient-first approach to every treatment. Whether performing Botox, filler, or other injectables, McKale combines medical expertise with an artistic eye to help clients feel confident in their results.

Patient Care Coordinator

Natalia Klaus

Natalia is the welcoming first point of contact for patients at ImageLab Chicago. She is passionate about creating a comfortable, stress-free experience from the moment clients walk through the door. With a detail-oriented approach and genuine care for every patient, Natalia ensures each visit is seamless, personalized, and reflective of ImageLab's commitment to excellence.

How We Choose the Right Treatments for You

Our services are carefully chosen to reflect what truly works — safe, evidence-based, and tailored to you.

Safety First

We never compromise on safety — it's the foundation of everything we do. Every treatment is performed by licensed professionals following strict protocols, using premium-grade tools and clinically approved products to ensure your comfort and confidence throughout.

Evidence-Based

We only offer treatments that are backed by solid, peer-reviewed research and years of clinical experience. If it isn’t proven to work, it’s not on our menu. No trends, no guesswork — just thoughtful choices grounded in medical science.

Tailored for You

Your skin is as individual as you are, and so is the way we treat it. Our team takes time to understand your needs, lifestyle, and long-term goals—so every recommendation feels intentional, personal, and designed just for you.